Reference

Terms and Conditions That Govern Your cd77 Account

These terms set out what you agree to when you open and use a cd77 account, including how payments via bKash, Nagad, and Rocket are handled and what applies in your region.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal and verification conditionsRegional access requirementsAccount suspension policy
cd77 Terms and Conditions That Govern Your cd77 Account
HOW WE OPERATE

How cd77 Handles Your Account and Data

We keep your account data only as long as it is needed to operate your account and meet our obligations. You can request a copy of the data we hold or ask us to close your account at any time through the support channels above.

Account Security

Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact support immediately and we will freeze the account while we investigate.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket require the receiving wallet to match the name on your registered account. This step protects you from misdirected transfers.

Data Retention

We retain transaction records and account information for the period required under applicable rules. Once that period ends, data is deleted or anonymised in line with our privacy policy.

Requesting Changes

To update your registered mobile number or wallet details, submit a request via live chat with your account verification documents. Changes take effect after our team confirms the update.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on cd77 to ask about a specific clause, a payment dispute, or an account restriction. Responses are handled by our support team.
Email Support Send a written query to our support address for account-related terms questions. Include your registered mobile number so we can locate your account quickly.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — payment limits, verification steps, and what triggers an account review.

Common Questions About These Terms

If your question is not covered below, reach out through live chat or email and our team will point you to the relevant clause.

Account eligibility depends on your local law and the regions we currently support. It is your responsibility to confirm that opening and using an account is permitted where you are located.

We may suspend or permanently close an account that breaches these terms. Any balance subject to an active review may be held until the review is complete and the outcome is communicated to you.

Each deposit is credited once the transfer clears on our system. Withdrawals go back to the wallet registered on your account, and the wallet name must match your account name before we process the transfer.

Yes. Contact support via live chat or email with your registered mobile number and we will provide the data we hold on your account within a reasonable timeframe.

We notify you through the contact method on your account before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Submit a closure request through live chat or email. Once identity verification is confirmed, your remaining balance will be sent to your registered bKash, Nagad, or Rocket wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.